Meet Your KWL Team
Choose your state to see who to contact, or browse the team by region.
Where Do You Teach?
Teaching in Canada? Visit klettwl.ca. Already a customer? Go to Customer Support.
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Before you adopt
Programs, samples, and pricing
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After you adopt
Onboarding, training, and digital access
Quick links
Northeast
Connecticut · Delaware · District of Columbia · Maine · Maryland · Massachusetts · New Hampshire · New Jersey · New York · Pennsylvania · Rhode Island · Vermont
K-12 schools and districts

K-12 Sales Consultant
Iván Ferrero
World Language Sales Consultant
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Iván taught higher education and high school world language for twelve years. Earning an M.A. in Spanish from the University of Connecticut and a B.A. in English Language and Literature with a Translation Studies Concentration at Universidad de León (Spain), he sought to transform language learning in his classes. At KWL, Iván continues making a difference by supporting educators.

K-12 Sales Consultant
Sarah Hernández Bean
World Language Sales Consultant
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Sarah brings seven years of experience teaching secondary Spanish and serving on curriculum development teams. A native New Yorker of Puerto Rican heritage, she earned a B.A. in Spanish and International Relations from SUNY Geneseo and an M.S.Ed. in Inclusive Adolescence Education from Nazareth College. Having studied in Ecuador and Argentina and lived in Seville, Sarah is committed to enriching world language education for both teachers and students.
Colleges and universities

Higher Education
Sergio Troitiño
Senior Higher Education Sales Consultant
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Sergio holds a master's degree in Spanish as a Second and Foreign Language from the University of Barcelona. He taught Spanish in Chicago and Barcelona for 6 years. He has worked as an editor, as an author, and as a teacher trainer. Additionally, he has experience with teaching materials analysis and design in master's programs at Nebrija University, Barcelona University, and SDI-München.
Also on your team

Private K-12
Andie Ruelle
World Language Sales Consultant
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Andie taught middle school English Language Arts and Literature before transitioning to education publishing. She earned a B.A. in Elementary Education from DePaul University and an M.A. in Curriculum and Instruction from National Louis University. In this role, she supports educators and administrators with instructional materials and professional learning.
Regional Sales Manager
Kathrin Frenzel-Luke
Regional Sales Manager
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Kathrin received her M.A. in Second Language Acquisition from the Friedrich-Schiller-University, Jena, Germany. Her passion for sharing the German language and culture with others has led her to teaching German to all age groups and language levels. She spent 6 years teaching at The Ohio State University, where she assisted the Language Program Director as well as acting as Peer Coordinator.
Southeast
Alabama · Arkansas · Florida · Georgia · Kentucky · Louisiana · Mississippi · North Carolina · Puerto Rico · South Carolina · Tennessee · Texas · U.S. Virgin Islands · Virginia · West Virginia
K-12 schools and districts
K-12 Sales Consultant
Stephanie Kennerk
World Language Sales Consultant
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Stephanie brings 14 years of experience teaching Spanish from middle school through high school AP. An Indiana native now in Central Florida, she earned B.A. degrees in Spanish and Education, with a TESOL minor, from Manchester University (IN), where she studied abroad in Barcelona, Spain. Her M.S. in Education from Purdue University Fort Wayne included study abroad in Havana, Cuba. She is passionate about helping educators build students' confidence and proficiency.

K-12 Sales Consultant
Laura Pearson
World Language Sales Consultant
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Laura earned a B.A. in French and Interdisciplinary Studies from Virginia Tech and an M.A. in Education. She has worked and studied in France and has over a decade of experience teaching secondary French. She brings her passion and robust knowledge of world language education and love for creating intercultural connections to KWL, where she can support teachers and learners.

K-12 Sales Consultant
Brittany Williams
World Language Sales Consultant
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Brittany has 15 years of experience teaching Spanish and developing curricula in K-12 and higher education. A Georgia native, she earned a B.A. in Spanish, an M.A. in Spanish Linguistics, and an Ed.S. in Curriculum and Instruction. Her extensive travel throughout Spanish-speaking cultures inspires her to promote language learning in the U.S. and help educators use authentic resources to foster intercultural connections and advance language proficiency.
Colleges and universities

Higher Education
Sergio Troitiño
Senior Higher Education Sales Consultant
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Sergio holds a master's degree in Spanish as a Second and Foreign Language from the University of Barcelona. He taught Spanish in Chicago and Barcelona for 6 years. He has worked as an editor, as an author, and as a teacher trainer. Additionally, he has experience with teaching materials analysis and design in master's programs at Nebrija University, Barcelona University, and SDI-München.
Also on your team

Private K-12
Andie Ruelle
World Language Sales Consultant
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Andie taught middle school English Language Arts and Literature before transitioning to education publishing. She earned a B.A. in Elementary Education from DePaul University and an M.A. in Curriculum and Instruction from National Louis University. In this role, she supports educators and administrators with instructional materials and professional learning.
Regional Sales Manager
Brittmarie Solís
Regional Sales Manager
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Brittmarie is an accomplished educator with a passion for languages and curriculum writing. A native of Panama, she earned a bachelor's degree in Spanish Literature and an M.A. in Foreign Language Teaching. She leverages her 15 years of teaching high school Spanish to support world language educators and empower them by bringing the world into their classroom.
Midwest
Illinois · Indiana · Iowa · Kansas · Michigan · Minnesota · Missouri · Nebraska · North Dakota · Ohio · Oklahoma · South Dakota · Wisconsin
K-12 schools and districts

K-12 Sales Consultant
Tyler William Johnson
Senior World Language Sales Consultant
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Tyler earned an M.A. in German and has taught at the elementary and intermediate levels in college and language school settings. At Klett World Languages, he draws on his practical classroom experience using KWL's materials and digital platform to guide educators in adopting a truly communicative and effective language learning program.

K-12 Sales Consultant
Julianne Brooks
World Language Sales Consultant
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Julianne earned an M.A. in French and Francophone Studies from the University of Illinois-Chicago. Having lived in France and Québec, she values the intersection of North American and European roots that Klett World Languages offers. She has taught French in secondary and higher education, drawing on communicative language teaching, and looks forward to collaborating with educators to create authentic, interactive language classrooms.
Colleges and universities
Higher Education
Dr. Georgy Khabarovskiy
Higher Education Sales Consultant
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Georgy holds a Ph.D. in French and Francophone Studies and an M.A. in French from Indiana University, and a B.A. in French and English from Kaluga State University in Russia. He has taught French at the university level for over a decade, most recently at the University of Chicago. Originally from Russia, he speaks Russian, French, and English, and helps instructors find materials that connect language learning with today's issues and cultures.
Also on your team

Private K-12
Shane Bichl
World Language Sales Consultant
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Shane holds a B.A. in Political Science from the University of Illinois at Springfield and brings more than 15 years of K-12 education sales experience across core programs, AP and electives, and assessments. In this role, he supports educators and schools in implementing effective instructional solutions.
Regional Sales Manager
Kathrin Frenzel-Luke
Regional Sales Manager
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Kathrin received her M.A. in Second Language Acquisition from the Friedrich-Schiller-University, Jena, Germany. Her passion for sharing the German language and culture with others has led her to teaching German to all age groups and language levels. She spent 6 years teaching at The Ohio State University, where she assisted the Language Program Director as well as acting as Peer Coordinator.
West
Alaska · Arizona · California · Colorado · Hawaii · Idaho · Montana · Nevada · New Mexico · Oregon · Utah · Washington · Wyoming
K-12 schools and districts

K-12 Sales Consultant
Dr. Alexandra Shaeffer
World Language Sales Consultant
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Alex has a rich teaching background in French, spanning primary to graduate levels and all proficiency levels, including immersion. She has worked with the Alliance Française and served as a DELF/DALF examiner. A California native, she earned a B.A. in Modern Languages from Kenyon, an M.A. from Illinois State, and a Ph.D. in SLA from Iowa. Bilingual in English and French, she is committed to creating engaging learner-centered language experiences.
K-12 Sales Consultant
Jessica Lora
World Language Sales Consultant
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Jessica earned a master's degree in Education from Azusa Pacific University and a B.A. in Psychology from the University of California, Riverside. She taught high school Spanish for nine years, from novice through heritage and native-speaker courses, and served as World Language Department Chair. A California native of Mexican heritage, she helps educators find resources that build proficiency and honor students' linguistic and cultural backgrounds.
K-12 Sales Consultant
Nathali Rodriguez
World Language Sales Consultant
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Nathali holds a B.A. in Spanish from the University of North Texas at Dallas. With four years of experience teaching secondary Spanish, she brings firsthand classroom knowledge and a passion for language education to her role at Klett World Languages. A bilingual English and Spanish speaker, she is dedicated to supporting educators with resources that inspire language proficiency and meaningful cultural connections.
Colleges and universities
Higher Education
Dr. Georgy Khabarovskiy
Higher Education Sales Consultant
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Georgy holds a Ph.D. in French and Francophone Studies and an M.A. in French from Indiana University, and a B.A. in French and English from Kaluga State University in Russia. He has taught French at the university level for over a decade, most recently at the University of Chicago. Originally from Russia, he speaks Russian, French, and English, and helps instructors find materials that connect language learning with today's issues and cultures.
Also on your team

Private K-12
Shane Bichl
World Language Sales Consultant
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Shane holds a B.A. in Political Science from the University of Illinois at Springfield and brings more than 15 years of K-12 education sales experience across core programs, AP and electives, and assessments. In this role, he supports educators and schools in implementing effective instructional solutions.
Regional Sales Manager
Brittmarie Solís
Regional Sales Manager
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Brittmarie is an accomplished educator with a passion for languages and curriculum writing. A native of Panama, she earned a bachelor's degree in Spanish Literature and an M.A. in Foreign Language Teaching. She leverages her 15 years of teaching high school Spanish to support world language educators and empower them by bringing the world into their classroom.
The whole team
Everyone Else Behind Your Program
Sales Leadership3

Hanne Sinclair
Vice President of Sales
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Hanne has 20 years of experience in education, having earned an M.S. in Spanish Language Education coupled with leadership training and coursework on standards requirements for language learning. She leverages this knowledge in second language acquisition and teaching to guide KWL through adoptions and sales in the U.S. A native Spanish speaker born in Mexico, Hanne is an advocate for multilingual and multicultural education.

Aisha Khan
Director of Sales
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Aisha taught and designed curricula for novice to advanced Spanish classes for 11 years. With an M.Ed. in K-12 Teaching and Learning, a B.A. in Spanish, and a B.S. in Psychology, Aisha believes culture and language learning positively influence students' development into global citizens. Having studied and worked in Spain, she is passionate about building language proficiency through cross-cultural learning experiences.

Dr. Kathryn Miner
Director of Strategic Opportunities
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Kathryn holds a Ph.D. in French from Emory University, where she taught French language courses for 7 years. She has also worked for the Cultural Services of the French Embassy in the United States, partnering with cultural institutions and Alliance Française chapters across the Southeast. At KWL, Kathryn enjoys helping educators find materials tailored to their specific program goals and needs.
Adoptions and Strategic Relationships5

Maggie Connell
Adoptions Manager
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Maria Magdalena (Maggie) Connell holds an M.S. in RESOL. She is an experienced bilingual educator with over twenty years of experience as a teacher, district specialist, and professional development consultant. Her most recent practical experience was establishing and overseeing the Dual Language program in a school district in Florida. Maggie is a native Spanish speaker born in Chile.

Melissa Schwab
Document Production Specialist
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Melissa is an experienced grant writer with more than 20 years working in education and nonprofit. Before KWL, she worked for a school district raising $220+ million through government and foundation sources. She earned a B.A. in Mass Communication/Media from Temple University and now leverages her results-oriented background to support KWL's efforts by crafting successful proposals.

Patrick Wallace
Senior Strategic Relationships Manager
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Patrick has 30+ years of experience in public education that spans from the classroom to the Department of Education. Fluent in German, he earned an M.Ed. with an emphasis on German from Georgia Southern University. Having served at the state level supporting world language and DLI programs in Georgia, he brings a unique perspective and passion for advocacy to KWL.
Vicky Saldala
Senior Strategic Relationships Manager
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Vicky holds a B.A. in Elementary Education from Saint Thomas University and an M.S. in Reading Education from Florida International University, and studied Educational Leadership at Florida Atlantic University. She taught elementary school for 10 years, served nine years as a district ESOL Curriculum Specialist, and spent 20 years as Director of Bilingual/ESOL for Broward County Public Schools, the sixth largest district in the nation. Born in New Jersey of Cuban descent, she speaks English and Spanish and builds partnerships that empower educators and multilingual learners.

Ellie Karck
Strategic Research Data Associate
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Ellie earned her B.A. in German Language and Literacy and Geography from DePaul University. A passionate advocate for world languages, she honed her fluency in German while studying in Austria. After two successful summers as a KWL intern, Ellie officially joined the company, where she leverages her strong research expertise and exceptional organizational skills to support adoptions and sales efforts.
Implementation4
Questions about onboarding or training? Join our Implementation Office Hours.

Dr. Sara Stefanich
Implementation Manager
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Sara holds a Ph.D. in Spanish Linguistics with a focus on Bilingualism and Language Acquisition from the University of Illinois at Chicago. Having taught Spanish for 10+ years and served as a Language Program Coordinator, she believes strongly in the power of the language classroom to provide transformative learning experiences as well as foster an environment for social and linguistic justice.

Juanita Calvo
Implementation Specialist
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Juanita has 15+ years of experience in education, from teaching Spanish at high school and college levels to serving as an administrator. A Chicago native, she earned a B.A. in Secondary Spanish Education from DePaul and an M.A. in Hispanic Studies from UIC. Her passion for teaching includes instructional design as well as safeguarding inclusion and diversity within the classroom.

Katie Mickel
Implementation Specialist
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Katie received her M.A. in Hispanic Studies with a Spanish Linguistics concentration and was a college-level Spanish instructor for 7 years. With a strong background in SLA, she is passionate about creating classroom experiences that motivate, engage, and inspire language learners through real-world application and authentic materials.
David M. Reher
Implementation Specialist
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David holds a Ph.D. in Romance Languages and Literatures from the University of Chicago and an M.A. in Comparative Literature from the University of Wisconsin-Milwaukee. He has taught Spanish in high school and college for the past ten years. A Wisconsin native, he has lived in Costa Rica, Spain, Azerbaijan, and Turkey, and speaks Spanish and Turkish. He loves working with teachers on the new ideas they bring to their classrooms.
Educational Technology6
Need help with The KWL Hub? Visit The KWL Hub Support Page.
Phil Belongia
Director of Educational Technology and IT
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Phil earned a B.A. in Broadcast and Electronic Communication from Marquette University and an M.A. in Training and Human Resource Development from the University of Wisconsin-Stout. He spent seven years as an elementary and middle school teacher and ten years in K-12 educational technology, leading professional learning and account management. At KWL, he connects technology, classroom practice, and customer success so educators get the most out of their digital resources.

Elizabeth Kust
Educational Technology Consultant
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Ellie earned an M.A. in Spanish Language and Literature from Loyola University Chicago. Her experience includes teaching college-level Spanish and working in immigration law. She brings to KWL a global mindset, having lived and studied in Mexico, Chile, and Ecuador. She is passionate about providing authentic, accessible materials for world language education and is committed to finding innovative solutions.

María Córcoles
Educational Technology Consultant
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María earned a master's in Secondary Education and Spanish as a Second Language from the University of Valencia and Nebrija University. Born and raised in Spain, she has six years of experience teaching English and Spanish at the middle and high school levels. She combines her global perspective and passion for education to develop innovative solutions for teachers and professors.

Bea Cabrera
Educational Technology Operations Specialist
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Bea earned an M.Ed. in Special and Elementary Education from DePaul University and a B.A. in Film and Digital Media. Born in the Philippines and raised in Malaysia, she speaks English, Tagalog, Cebuano, and Spanish. Bea brings a wealth of experience teaching grades 1 to 8, specializing in bilingual and high-needs classrooms in Title I schools, and remains committed to making multilingual learning materials accessible to students with high support needs.

Matthew Woods
Educational Technology Operations Specialist
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Matthew earned a B.A. in English and an M.Ed. in Educational Pedagogy from the University of California, Riverside. He has taught and led tech initiatives in several Title I schools across South Los Angeles, with a focus on STEM curriculum, systems integration, and digital problem-solving. At KWL, he combines his passion for educational equity with technical and instructional expertise to make online learning more accessible for students of all abilities and backgrounds.

Jack Whisler
Educational Technology Specialist
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Jack earned a B.A. in Elementary Education from the University of Iowa and taught 5th grade in North Carolina before joining KWL. An ed-tech enthusiast, he is currently completing his M.S. in Computer Information Systems at Boston University. He brings a growth mindset to every challenge and a deep commitment to making technology work for students and educators alike.
Customer Success1

Kristi O'Connor
Customer Success Manager
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Kristi taught high school Spanish for 7 years. She received her B.A. in Spanish from WCSU and her master's in Education from Sacred Heart University. She has experience in curriculum writing as well as professional development presentations, and is very passionate about supporting teachers inside and out of the classroom.
Editorial3

Eduard Sancho
Editorial Director
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Eduard holds a degree in Translation and Interpreting from the Pompeu Fabra University in Barcelona (Spain). He has also studied at the University of Nottingham (UK), the University of Salford (UK), and the Université Paris-Est Marne-la-Vallée (France). He has extensive experience leading editorial teams and was, from 2007 to 2014, the Editorial Director of PONS Idiomas, a leading language publisher.

Barbara Ceruti
K-12 Editorial Manager
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Barbara earned a degree in Modern Languages from Milan State University and speaks six languages. Formerly a German language consultant, she has over 20 years of experience creating and coordinating K-12 programs. She leverages her proficiency along with her passion for language teaching and learning to craft dynamic linguistic programs that help transform world language studies in the U.S.

Maribel García
Higher Education Editorial Manager
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Maribel holds a degree in Hispanic Studies from the University of Alicante, Spain, and an M.A. in Hispanic Language and Literature from the University of Rhode Island. She has over 20 years of experience in the publishing market in the United States and has worked as an editor for the main world language U.S. publishers. She also has vast experience in the academic world, having taught at several American universities.
Marketing6

María Jesús (Maje) Abilleira
Director of Product and Marketing
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Maje brings over 20 years of experience in language education and publishing. She holds degrees in Spanish, Linguistics, and Literature, a master's in Applied Linguistics and Teaching of Spanish as a Second Language, and a postgraduate degree in Education. A former teacher and editorial lead, she drives marketing and product innovation at Klett World Languages. She speaks Spanish, English, and Galician, and is happily adding Italian to the mix.

Pilar Puyana
Marketing Project Manager
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Pilar brings a global perspective and sharp operational focus to marketing execution. She holds a bachelor's in Spanish Language and Literature from Vanderbilt University and a master's in European and International Business Management from the University of Deusto. With experience in marketing, communications, and project coordination, she ensures that complex initiatives stay on track and aligned with strategic goals. She speaks Spanish, English, and French.

Sarah Swiecicki
E-Commerce Specialist
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Sarah holds an M.S. in Elementary Education with a minor in Spanish from Illinois State University. A Chicago native, she has over a decade of experience in bilingual education. After earning her master's in Educational Leadership, she transitioned to ed tech and curriculum, focusing on professional development and pedagogical support for teachers nationwide.

Lane Patrick
Content Marketing Specialist
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Lane combines over a decade of experience in communication, education, and digital content. He holds a bachelor's in Communication Studies from Portland State University. Before transitioning into marketing, he spent several years teaching English, an experience that sharpened his ability to connect with diverse audiences. Fluent in Spanish, Lane brings strategic insight and creative storytelling to every project he leads.

Nerea Micaelo
Creative Designer
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Nerea brings a strong visual sensibility and a strategic approach to digital and print design. She holds a B.A. in Graphic Design from the Universitat Oberta de Catalunya, with advanced training in interactive and web design. With experience in UI design, branding, and content for both digital platforms and print, she transforms briefs into clear, engaging visuals.

Jenny Rodriguez
Events Coordinator
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Jenny is a dynamic professional with an associate degree in Business Administration from Puerto Rico. Leveraging her extensive background in school environments, she brings invaluable insights to KWL. Fluent in English and Spanish, she excels in customer service, project management, and administrative tasks.
Operations6
For orders, invoices, or shipping, please use Customer Support.

Sara Torres
Director of Operations
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Sara brings over a decade of experience driving operational excellence. She holds a B.A. in International Business Administration and an M.S. in Supply Chain Management, and has taught Operations 4.0 and led logistics seminars at the university level. A native of Barcelona, she speaks Spanish, Catalan, and Italian, and is passionate about advancing global learning through streamlined systems.

Ileana Falla
Administrative Manager
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Ileana earned a law degree in Venezuela and an LL.M. in Transnational Law from the University of Miami. With over 24 years of experience in operations, contracts, human resources, and accounting, she has managed international business operations and served as a liaison for legal and financial matters. At KWL, she leverages her expertise to enhance efficiency and support strategic initiatives.

Zenith Lopez
Customer Operations Manager
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Zenith holds a B.S. in Mechanical Engineering from Northern Illinois University, an MBA, and a master's in Project Management from Keller Graduate School of Management. With Lean Six Sigma expertise, she has driven process improvements in logistics and supply chain across private and public sectors. At KWL, she applies her strategic mindset to improve efficiency, elevate customer experience, and support growth.

Dylan Verdi
Operations Specialist
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Dylan earned a B.A. in Art History and Women's Studies from The University of Texas at San Antonio. Bringing a wealth of expertise in operations and customer outreach to KWL, Dylan's extensive career in hospitality has provided a strong foundation in customer service. A lifelong student of arts and culture, Dylan has also studied Spanish, French, and Italian.
Joe Jurado
Operations Specialist
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Joe earned a B.A. in Geography from Northeastern Illinois University. He has 11 years of experience in logistics, focusing on operations and customer success. A Chicago native who has studied Spanish, he brings his experience in process improvement and supply chain optimization to support the Operations team.

Juan Puentes
Finance Specialist
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Juan holds a B.S. in Economics and Entrepreneurship from Minnesota State University. Originally from Colombia, he is bilingual and brings extensive fintech experience to KWL. Known for his meticulous nature and leadership, he offers strong analytical skills and is committed to making impactful contributions, focusing on cost savings and sustainability.
Want to Join the Team?
See our open positions in Chicago and beyond.
